Customer Relationship Officer Intern

Designation :             Customer Relationship Officer  

Department:               Tech – Sales

Band:                          Post- Sales

PPO:                           ₹3.5 to ₹4.0 LPA

T&I Duration:             180 Working Days

LOI:                             Yes

LOA/PPO:                   Yes

Stipend:                      ₹9,400 to ₹12,000 per month

Location:                    Jaipur

Essential Qualifications:

1. Currently Pre-final / Final year/Semester students from relevant disciplinary  (MBA, B.Tech, BBA, BCA)
2. Strong communication and interpersonal skills
3. Ability to work independently and as part of a team
4. Proficient in MS Office and other tools
5. A proactive approach to problem-solving                                                        

Desired Qualifications:

1. Currently Pre-final / Final year/Semester students from relevant disciplinary  (MBA, B.Tech, BBA, BCA)
2. Previously done any Internship in MBA or B.tech

Required Skills:

1. Strong Communication: Excellent verbal and written communication skills to provide clear, effective guidance to students.
2. Organizational Skills: Strong organizational skills with the ability to manage multiple counseling sessions, tasks, and responsibilities.
3. Problem-Solving: Ability to think critically and offer solutions to academic challenges and career- related concerns.
4. Interest in Education: A strong passion for education, student success, and the Ed Tech industry.
5. Tech-Savvy: Comfortable using digital tools and platforms, with a basic understanding of online education platforms.

Key Responsibilities:

1. Student Guidance: Assist in providing academic guidance and counseling to students regarding course selection, study strategies, and personalized learning plans.
2. Lead Engagement and Conversion: Reach out to prospective students and understand their academic goals and introduce them to our courses and programs. Persuasively guide them through the decision- making process and convert inquiries into enrollments.
3. Personalized Academic Counseling: Offer individualized academic advice to prospective students, helping them choose the right programs based on their career aspirations, educational background, and learning preferences.
4. Product and Program Knowledge: Learn and maintain a strong understanding of the company’s offerings, including course details, pricing, and benefits, to effectively communicate with prospective students and provide accurate information.